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Our Refund & Return Policy

How do I return an item?

We want you to be 100% happy with the products you buy from us. Due to the nature of our products we can exchange or refund any products only if they have been received in a faulty condition.

We do ask:

That you return the products within 30 days of purchase.

Please note:
  • All transactions are in Australian dollars.
  • This website supports Secure Socket Layers of 128bit or greater
  • GeoTrust Secure logo
  • Refunds will be processed to the payment method you chose at checkout for the purchase amount of the product only, not including shipping costs.
  • We recommend that you return items using a service with a tracking number as you are responsible for the item being received back into our warehouse.
  • Packages that are returned due to unpaid duties and customs charges will incur an additional shipping fee.
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