We want you to be 100% happy with the products you buy from us. Due to the nature of our products we can exchange or refund any products only if they have been received in a faulty condition. Any cream could irritate or rarely cause an allergic reaction. It is the persons skin, and not an issue with the product. Therefore if the bottle is open we can not issue a refund.
That you return the products within 30 days of purchase.